Our Products

Tools built for modern pharmacy

Connect360

Less phone time.
More patient care.

Connect360 gives your pharmacy a secure, patient-friendly channel for refill requests, prescription-ready alerts, and follow-up messaging so the team can stay responsive without living on the phone.

Maria Garcia

Rx #4821 - Metformin 500mg

Secure channel

Secure and encrypted

Hi, is my prescription ready for pickup yet?

2:14 PM

Yes! Your Metformin is ready. You can pick it up anytime before 8pm today.

2:15 PM - Dr. Kim

Perfect, thank you! Can I also get a refill on my blood pressure medication?

2:16 PM

Type a secure message...

Two-way patient messaging

Patients can reply, request refills, and ask questions right from their phone.

Automated refill reminders

Send timely refill reminders automatically so patients stay on track and your team spends less time making manual follow-up calls.

Send vaccination reminders

Send timely vaccination reminders to help patients stay on schedule and improve campaign follow-through.

Improved patient reachability

Reach more patients with timely, direct communication that improves responsiveness and keeps important updates from being missed.

Reduce the workload for busy pharmacy teams

Spend less time on the phone and free up your team to focus more on patient care and counselling.

View Connect360 pricing Talk to our team

IRT360

Incident Reporting Tool

Built for safer,
more compliant pharmacies.

Crafted by pharmacists and specialists, IRT360 helps teams document incidents, identify trends, and turn reporting into a practical quality improvement workflow.

Built to meet rigorous Canadian standards and laws governing the collection, use and handling of personal health information

Integrated dashboard with deep insights into key performance indicators

Includes ISMP Canada Medication Safety Self-Assessment (MSSA)

Creates development goals and helps monitor progress over time

Automatic anonymous uploads to the National Incident Data Repository (NIDR)

Web-based incident and near-miss reporting from anywhere, with no install required

Continuous quality improvement through trend analysis and action planning

Download incident reports as PDF files for documentation and record-keeping

View IRT360 pricing Talk to our team

Compliance snapshot

What IRT360 covers

AIMS

Ontario compliant

CIRCL

British Columbia requirements

MSSA

ISMP Canada

NIDR

Automatic anonymous uploads

Continuous quality improvement

Reporting that leads to action

1. Capture the event

Record incidents and near misses in a structured digital workflow.

2. Share learning safely

Automatically submit anonymous reports to NIDR and supports broader pharmacy learning across Canada.

3. Identify patterns

Get access to an advanced dashboard that helps you identify patterns and create action plans to reduce incidents and near misses.

Ready to see which product fits your pharmacy?

We can help you choose the right workflow for patient communication, reporting, or both.